Worcester Research and Publications

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WRaP is a collection of research papers and university publications. It presents the academic and creative work of the university. You are welcome to look for and obtain items of interest and make contact with the authors and creators.

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Swancott, Lucy ORCID: https://orcid.org/0000-0002-8586-3192 and Davis, Sarah K. ORCID: https://orcid.org/0000-0002-4683-4807 (2022) Service with a smile? Engagement is a better predictor of job satisfaction than emotional intelligence. Current Psychology. ISSN Print: 1046-1310 Online: 1936-4733

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