Worcester Research and Publications

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WRaP is a collection of research papers and university publications. It presents the academic and creative work of the university. You are welcome to look for and obtain items of interest and make contact with the authors and creators.

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Article

Mcdonald, Paul, Monahan, R. and Clifford, C. (2003) Seeking Advice From NHS Direct on Common Childhood Complaints: Does it Matter Who Answers the Phone. Journal of Advanced Nursing, 42 (2). pp. 209-216. ISSN 0309-2402 (published) & 1365-2648 (electronic)

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