Worcester Research and Publications

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WRaP is a collection of research papers and university publications. It presents the academic and creative work of the university. You are welcome to look for and obtain items of interest and make contact with the authors and creators.

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Amin, M., Ryu, K., Cobanoglu, C., Rezaei, Sajad ORCID: https://orcid.org/0000-0001-7942-0611 and Wulan, M.M. (2021) Examining the effect of shopping mall attributes in predicting tourist shopping satisfaction and behavioral intentions: Variation across generation X and Y. Journal of Quality Assurance in Hospitality & Tourism, 22 (3). pp. 367-394. ISSN 1528-008X (print) 1528-0098 (eISSN)

Amin, M., Aldakhil, A.M., Wu, C., Rezaei, Sajad ORCID: https://orcid.org/0000-0001-7942-0611 and Cobanoglu, C. (2017) The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management, 29 (4). pp. 1256-1278. ISSN 0959-6119

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