Worcester Research and Publications

SEARCH EPRINTS:

USER PANEL:

Registered Users - Log in using your University of Worcester ID and Password to submit items to the repository.

ABOUT THE COLLECTION:

WRaP is a collection of research papers and university publications. It presents the academic and creative work of the university. You are welcome to look for and obtain items of interest and make contact with the authors and creators.

CONTACT DETAILS:

All correspondence about WRaP should be sent to the Repository Manager.

Empowerment and Service Quality: The Sequential Mediating Effects of Affective Commitment and Work Centrality

Lists

Tools

Cai, W.J., Loon, Mark and Chan, C.K.T. (2016) Empowerment and Service Quality: The Sequential Mediating Effects of Affective Commitment and Work Centrality. In: 38th International Business Research Conference, 21 – 23 November 2016, Sydney, Australia. (Unpublished)

Full text not available from this repository.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	The full-text cannot be supplied for this item.
Uncontrolled Discrete Keywords:	empowerment, service employees, service quality, employee performance, business research
Subjects:	A General Works > AS Academies and learned societies (General) H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	College of Business, Psychology and Sport > Worcester Business School
Related URLs:	Publisher
Depositing User:	Mark Loon
Date Deposited:	14 Nov 2016 10:02
Last Modified:	17 Aug 2020 08:53
URI:	https://worc-9.eprints-hosting.org/id/eprint/5073

Actions (login required)

View Item

© University of Worcester Henwick Grove, WR2 6AJ Tel: 01905 855000 | Materials in WRaP are protected by copyright and other intellectual property rights. By using WRaP you agree to abide by UK copyright laws.

Worcester Research and Publications is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.