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Annual Report: Services Complaints Commissioner for the Armed Forces

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Atkins, Susan, Ministry of Defence and Equality and Human Rights Commission, Expert Working Panel and Murray, Pamela ORCID: https://orcid.org/0000-0001-8009-6900 (2010) Annual Report: Services Complaints Commissioner for the Armed Forces. Technical Report. Service Complaints Commissioner for the Armed Forces, London PO Box 61755.

[thumbnail of Annual-Report-2009_AR Service Complaints Commissioner for the Armed Forces.pdf]

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Annual-Report-2009_AR Service Complaints Commissioner for the Armed Forces.pdf
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Official URL: https://www.scoaf.org.uk/sites/default/files/2022-...

Abstract

"Sometimes it can take more courage to pick up a pen than a rifle"

The Ministry of Defence [MOD] and Human Rights Commission [EHRC] formed an Expert Working Panel determined to play a key part in the MOD/EHRC Agreement Partnership Project to help deliver the MOD's Diversity of 'a workforce, uniformed and civilian, that is: drawn from the range and breadth of the society we defend; gains strength from that society's range of knowledge, experience and talent; and welcomes, respects and values the unique contribution of every individual'.

Our aim:
To ensure all Service men and women and their families have
confidence in the complaints system and are treated properly, by:
• monitoring individual complaints
• holding the Services to account for fairness, effectiveness
and efficiency in their operation of the complaints system
• working with the Services and MOD to see that lessons
are implemented swiftly and effectively
• accounting publicly to Ministers and Parliament

Our values:
• independence of judgement
• fairness and justice
• integrity
• transparency and accountability
• respect for diversity
• proportionality
• outcome focus
• humanity.

Item Type:	Report (Technical Report)
Additional Information:	The full text of the published version is freely available via the publisher's website (under ‘Official URL’). Pamela Murray contributed to this Annual Report to the Secretary of State as an invited member on the Expert Working Panel in collaboration with the Equality and Human Rights Commission and Ministry of Defence.
Divisions:	College of Business, Psychology and Sport > Worcester Business School
Related URLs:	https://www.scoaf.org.uk/
Copyright Info:	MOD/© Crown Copyright, images from www.defenceimages.mod.uk
Depositing User:	Pamela Murray
Date Deposited:	11 Jul 2024 15:38
Last Modified:	05 Aug 2024 08:32
URI:	https://worc-9.eprints-hosting.org/id/eprint/14084

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